San Francisco Service Team of Professionals follows these founding principles:
We believe that our customer’s happiness and comfort is our first priority. We always respect their time and property and include them in all decisions throughout the restoration process. We integrate the needs of our customer - whether home owner, property manager or insurance professional - in all that we do.
Quality as a Requirement
We make every effort to exceed our customers’ expectations in the quality of the work we perform. We are committed to driving continuous improvement in our execution, craftsmanship, service and interactions. We also understand that doing a little extra along the way not only increases customer satisfaction, but inspires a greater sense of fulfillment in the service we render.
We believe that in order to reach the level of respect and trust that we strive for with our customers, we must pursue our objectives through collaboration and alignment across the organization. We work together as a team with one common goal; to be the best restoration company we can possibly be. Our desire is to build and maintain a reputation of excellence, and never waiver. We accomplish this through honesty, integrity, competence and pride in workmanship.
Ethical Business Practices
We accept a special responsibility to deal fairly with homeowner and insurance company alike. We prepare all estimates with the intention of charging a fair price for quality service. We will never prepare an estimate for more or less than the restoration process requires to return a property to its pre-loss condition.
We are advocates for being good community citizens. We believe that as we succeed in business, we should give back to the community in which we live, work and play. Our giving involves employee volunteerism, charitable fundraising programs and corporate donations.
Respect for the Environment
We are committed to being a green restoration company. We pledge to minimize our impact on the environment by taking sustainability seriously and eliminating inefficiencies and waste in everything we do.